Terms of Service

Agreement to Terms

By accessing or using Perfect Payroll's website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Description of Services

Perfect Payroll provides payroll processing and tax compliance services, including:

• Payroll calculation and processing
• Tax withholding and filing
• Direct deposit services
• Employee self-service portal
• Reporting and compliance management
• Customer support and consultation

Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information
• Submit payroll data in a timely manner
• Review and approve payroll before processing
• Maintain adequate funds for payroll and tax obligations
• Comply with all applicable employment laws
• Notify us promptly of any changes affecting payroll
• Pay fees according to the agreed schedule

Payment Terms

Payment terms are specified in your service agreement. Generally:

• Fees are due according to the billing schedule
• Late payments may incur additional charges
• We reserve the right to suspend services for non-payment
• You are responsible for bank fees and transaction costs
• Refunds are provided according to our refund policy

Limitation of Liability

Perfect Payroll's liability is limited to the fees paid for services in the month when the error occurred. We are not liable for consequential, indirect, or punitive damages. Our maximum liability shall not exceed the total fees paid by you in the 12 months preceding the claim.

Service Level Agreement

We strive to provide:

• 99.9% system uptime
• Timely payroll processing according to schedule
• Accurate tax calculations and filings
• Responsive customer support during business hours
• Secure handling of all data and transactions

Data Protection and Confidentiality

We maintain strict confidentiality of your information and implement appropriate security measures. We will not disclose your information except as required by law or as specified in our Privacy Policy.

Termination

Either party may terminate services with appropriate notice:

• 30 days written notice for regular termination
• Immediate termination for breach of terms
• We will assist with data transfer upon termination
• Final invoices and reconciliation will be provided
• Confidentiality obligations survive termination

Intellectual Property

All software, systems, and materials provided by Perfect Payroll remain our property. You receive a limited license to use our services during the term of your agreement.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, government actions, internet outages, or other force majeure events.

Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in [Your State] and be governed by [Your State] law.

Changes to Terms

We may modify these terms with 30 days notice. Continued use of our services after changes constitutes acceptance of the new terms. Material changes will be clearly communicated.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us: